This weekend the Kentucky Derby was about more than the hats, mint julips and horses, it was a prime example of premier facilities for a sporting event. The facilities for racetracks and stadiums are key to delivering that “ultimate fan experience” and having reliable assets and facilities translates into happy patrons for horse racing that return.
There are many examples of equipment not functioning during a sporting event and causing a media frenzy. All of this bad publicity can result in decreased revenues. That is why stadiums focus on ensuring that they are using their enterprise asset management solutions to implement preventive maintenance processes that help them to achieve high levels of reliability of their assets, especially during events.
The Hong Kong Jockey Club is a great example. They are a non-profit organization with over 9 million square feet of facilities in various asset groups. One group is their race course facilities at Sha Tin and Happy Valley which attract people from all over the world. Horse racing is the largest spectator sport in Hong Kong with regular events taking place that benefit hundreds of charitable groups throughout the community for a yearly average of HK$1.2B, over the last decade. Having reliable facilities for them translates directly into revenues for these charities based on happy patrons.
You may remember the overview of the facilities that Graham Tier gave us before his presentation at Pulse 2013:
Here was his Maximo Mary’s Microphone interview that I did with him about the criticality of operational data centers, infrastructures and facilities. He also elaborated on the monthly metrics that they leverage from IBM Maximo Asset Management to ensure transparency and accurate inventory and labor management. Take a look at the interview: